“Customer is always right, mindset”
Our goal is to provide our homebuyers with prompt, courteous, professional service the first time, and every time. We are available throughout the building process and are committed to resolve any customer service items that might arise after your family moves in.
Green Building Group Realty and Builders provides the most comprehensive home warranty in the industry of any custom home builder. Included with the purchase of your home, is a 10-Year Structural Warranty and a 2-Year Systems* Warranty through the 2-10 Home Warranty company.
2-10 HBW Warranty Program
When you purchase your home through Green Building Group, you can rest assured that you will be receiving top-notch industry recognized home warranty plan, through 2-10 HBW most comprehensive warranty program protecting your property right from the closing day.
A 2-10 HBW 1-year warranty program which provides surety coverage against defects in workmanship and materials, and 2-10 HBW 2-year warranty program which provides systems surety coverage for defects in wiring, piping, and ductwork in electrical, plumbing, heating, cooling, ventilating and mechanical systems, and in addition, 2-10 HBW 10-year warranty program which provides coverage for structural defects to load-bearing components
With the exception of emergencies, all requests for service must be in writing. Please mail, fax or email your service inquiry to our Home office. We will contact you to schedule an appointment. Service appointments are available from 9:30 a.m. to 4:00 p.m., Monday through Friday. Thank you for your cooperation.